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In a statement, the AT&T spokesman said, "We take this

Dec. 26, 2017 by Kenneth Newton

In a statement, the AT&T spokesman said, "We take this issue very seriously and are working to establish a process for filing a civil action from the Florida Department of Business and Industry to resolve this matter."

Pai's call for an investigation followed a meeting last week with Verizon's CFO, Richard Bock. Bock said he expects there will be a formal investigation and that that investigation will be completed by the end of 2017.

Citing an FCC spokesperson, Bock said in a statement, "The Commission is reviewing and reviewing the FCC's comments and will respond to each of the issues raised in this announcement as soon as possible."

But he declined to say whether there was any timeline to resolve the issue.

In a letter to AT&T last summer, AT&T's chief data officer, Joe Kohn, said that while Verizon's "crippling delays" might not be "substantially" related to the storm, it was "not uncommon for us to make a specific and specific request or request for assistance from our customers to provide backup service to our network."

AT&T's chief data officer, Joe Kohn, said in a letter to AT&T last year that Verizon's "crippling delays" might not be "substantially" related to the storm "if there is a reasonable basis for an emergency," but that it could be "a real possibility" if there is a "reasonable basis for a full-blown emergency."